Payment & Shipping
Version: 23 July 2026
Production time
Personalised lenticular pictures are individually produced after we receive usable image files, your final design and, where applicable, payment. Production usually takes 1–3 business days. This is an estimate, not a guaranteed delivery date. If we need clarification or replacement files, production starts only after the issue has been resolved.
Delivery areas, costs and times
The countries available for delivery, the shipping method, the applicable shipping charge and the estimated delivery time are shown in the cart or checkout before you place the order. The information displayed for your specific order is decisive. Delivery estimates begin after production has been completed.
Where available, we use tracked delivery. For deliveries outside the European Union, import duties, taxes or handling fees may be charged by local authorities or carriers. Unless checkout expressly states otherwise, such charges are not included in our prices and are payable by the recipient.
Payment
The payment methods currently available to you are shown in checkout. A payment method is part of the contract only if it can be selected for your order. Any provider-specific terms and privacy information displayed during payment also apply.
Personalised products and withdrawal
Most of our lenticular pictures are produced according to your individual selection or specification. The statutory right of withdrawal does not apply to goods that are not prefabricated and for whose production an individual choice or decision by the consumer is decisive, or that are clearly tailored to personal needs (section 312g(2)(1) German Civil Code). Details are provided in our Terms and Conditions.
This exclusion does not affect your statutory rights if goods are defective, damaged or differ from the agreed specification.
Damaged, incorrect or missing delivery
Please contact info@deinwackelbild.de promptly and include your order number and, where helpful, photographs of the item and packaging. We will review the case and provide the statutory remedy. Reporting transport damage promptly helps us pursue claims against the carrier but does not reduce your statutory consumer rights.
Contact
O. Schulze / M. Monka GbR, trading as spectrum/lentiprint
Wolfener Str. 32–34, Building C
12681 Berlin, Germany
Email: info@deinwackelbild.de
Phone: +49 (0)30 982 72 27